Privacy Policy

Nexa (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

BY ACCESSING OR USING OUR PLATFORM OR COMMUNICATING WITH US OUTSIDE OF THE PLATFORM, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, WHICH MAY BE UPDATED AND AMENDED FROM TIME TO TIME. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU MUST NOT ACCESS OR USE OUR PLATFORM OR COMMUNICATE WITH US.

Definitions:

"Services" refers to the services provided by Nexa, including the processing of personal information such as name, surname, email, company, and credit card details for payment purposes, with your consent.
"Personal Information" refers to any information that identifies, relates to, describes, or is capable of being associated with, directly or indirectly, an individual.

Information We Collect:

We collect and process the following categories of personal information with your consent:

Name and Surname: To identify you and personalize your experience with our Services.
Email Address: To communicate with you, provide updates, and send marketing information if you opt-in.
Company: To process transactions and provide services if applicable.
Credit Card Details: To facilitate payments for services you request, processed securely through trusted payment gateways.

Sharing Your Information:

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in delivering our Services, subject to strict confidentiality obligations.
Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from governmental authorities.
With Your Consent: We may share your information with third parties if you provide consent for specific purposes.

COMMUNICATIONS ABOUT YOUR BUSINESS

By signing up for Nexa’s Services, you consent for us to communicate with you about your business and the Services via email, push notification, mail, text message, or phone call. You have the right to restrict how we contact you by emailing support@nexahq.com. To opt-out of text messages, you can text STOP. Message frequency varies, and message and data rates may apply.

If you are receiving Nexa’s services through your employer or employer’s plan, we will not share identifiable information about your business and progress with your employer or employer’s plan. We may send aggregated or de-identified information to your employer or employer plan for billing purposes.

E-mail communications

From time to time, Nexa may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Nexa or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Nexa, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

External data storage sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Nexa App

This app includes the functionality of giving your employees the best onboarding experience. This feature will only be enabled after getting explicit consent from the user immediately before a sign up by means of a dedicated check box.

If you purchase Nexa's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Information Collected While Using Our Services

We also collect and store certain technical information when you access, browse and use our Services. This technical information helps us operate our Services and provide access to you, and includes standard information about visits and system capabilities, such as:

information about the device(s) you use to access our Services, including MAC address, IP address, browser type and version, location, time zone setting, browser plug-in types and versions, operating system and platform, device type, and device identifiers;
information about your visits to the Services, including the full URL clickstream to, through, and from the Services (including date and time);
information we need and use to facilitate your use of our Services (including to provide access to third-party websites and services), such as URL requests, destination IP addresses, or device configuration details;
pages you view, Content you select to view, length of time viewing content; and
page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), your engagement with certain variable/dynamic elements of a page and methods used to browse away from the page.
We may also collect information using cookies and beacons.

Information Collected from Other Sources

On occasion, we may combine or compare data we have collected from you with information collected from other third-party sources and add it to the information you have provided.

Third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our Services. We do not have control over these third-party collection practices and advise you to adjust the settings of your browsers or install plug-ins and add-ins if you wish to minimize these third-party collections.

HOW INFORMATION MAY BE USED

We may use any of the information we collect to:

allow us to operate our Services, including payment processing, administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
manage your access to our Services;
send you information that enables you to use our Services;
contact you directly about activity on your account;
create reports for our affiliates, licensors, service providers and Users or prospective Users that may include aggregate information about the use of various aspects of the Services;
comply with laws and regulations;
carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection;
notify you about changes to our Services;
protect the integrity and maintain the security of our Services, including secured areas of the App or Website;
in any other way that we describe when you provide the information; and
for any other purpose for which you may provide consent.

In some cases, how we treat and use information will depend on the type of information. Some of the information we collect through your use of our Services or communications with us, such as your name, address, phone number, e-mail address, or billing information associated with your account may personally identify you. We will treat this information as “Personally Identifiable Information.” We will also treat as Personally Identifiable Information any non-identifiable information that is combined with Personally Identifiable Information.

We may use your information, including Personally Identifiable Information, to:

respond to your requests, feedback or questions, including by telephone, text (SMS), or email;
provide you with information about Content, products or services, from us or third parties, that may interest you; and
send you e-mails about updates, information, or alerts regarding our Services.

We may use non-Personally Identifiable Information to:

evaluate and improve our Services and present content in the best way for you and for your device(s);
serve advertisements on or through our Services; and
measure or understand the effectiveness of advertising we serve to you and other Users like you, and to deliver relevant advertising to you and other Users like you.
We may also combine technical information or non-Personally Identifiable Information about your use of our Services with similar information that we obtain from other Users to use in an aggregate or anonymous manner for similar purposes.

HOW INFORMATION MAY BE SHARED

We will not sell your Personally Identifiable Information or share your Personally Identifiable Information with third parties for the third parties’ own direct marketing purposes without your express consent. Please note that if you click on or otherwise interact with an advertisement on our Services, however, the advertiser may assume that you meet its target criteria, even though we have not shared your Personally Identifiable Information.

We may share information, including Personally Identifiable Information, with our licensors, service providers and agents to the extent reasonably necessary to operate and provide our Services to you. For example, we use a third-party provider for e-mail and cannot communicate with you by e-mail without disclosing your e-mail address to our third-party e-mail provider. We do not permit these third parties to use any information we share for any purpose other than to support us and our efforts to operate and provide our Services to you.

We may share any information, including Personally Identifiable Information with:

our subsidiaries and affiliates;
our service providers and subcontractors to the extent reasonably necessary to enable us to operate and provide our Services to you;
a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information held by us about our Users is among the assets transferred;
you, upon your written request; and
other third parties with your express consent.

We may also disclose your Personally Identifiable Information:

to comply with any court order, law or legal process, including to respond to any government or regulatory request;
to investigate potential unauthorized access or misuse of our Services or otherwise enforce our Terms of Service, Supplemental Terms, or other agreements;
to protect our assets or rights, including for billing and collection purposes;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Nexa, our Users or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction; and
for any other purpose disclosed by us when you provide the information.

In the event that we receive a request from a governmental entity to provide it with your Personally Identifiable Information, we will make reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.

We may share non-Personally Identifiable Information, aggregated, or -de-identified data:

with analytics, search engine, or other service providers that help us improve our Services;
with other Users or prospective Users of the Services;
to advertisers and advertising networks to select and serve relevant advertisements; and
with any other party for the purposes described in this Policy.

We may use cookies, beacons and similar technologies, now or in the future, to support the functionality of our Services and to identify you when you visit or access the Services. This provides a better experience when you visit our App or Website and allows us to improve our Services. Nexa or third parties may use cookies and similar technologies to identify you across different websites or apps and to better market Nexa or third-party products or services to you, in compliance with applicable law.

Browser Cookies. A browser cookie is a small file placed on the hard drive of your computer. That cookie then communicates with servers, ours or those of other companies that we authorize to collect data for us, and allows recognition of your personal computer. We associate cookies with Personally Identifiable Information only if you use the automatic recognition capabilities on restricted areas of the Services, view content, use the personalization services available as part of the Services, or ask us to contact you with additional marketing information. We do not otherwise collect Personally Identifiable Information from browser cookies and we do not associate browser cookies with your Personally Identifiable Information.

You may use the tools available on your computer or other device to set your browser to refuse or disable all or some browser cookies, or to alert you when cookies are being set. However, if you refuse or disable all browser cookies, you may be unable to access certain parts or use certain features or functionality of our Services.

You may choose whether to activate automatic recognition when you register for an account. After registration, you may disable the persistent cookie that supports recognition using the tools in your browser. If you choose to disable the cookies that support automatic recognition, you will need to re-enter your User ID and password each time you access a gated portion of the Services.

Unless you have adjusted your browser settings so that it refuses all cookies, we may use cookies when you direct your browser to our Services.

Our Services and e-mails may contain small electronic files known as beacons (also referred to as web beacons, clear GIFs, pixel tags and single-pixel GIFs) that permit us to, for example, count Users who have visited those pages or opened an e-mail and for other website-related statistics. Beacons in e-mail marketing campaigns allow us to track your responses and your interests in our content, offerings and web pages. You may use the tools in your device to disable these technologies as well.

YOUR CHOICES

You may have the opportunity to receive certain communications from us related to our Services. If you provide us with your e-mail address in order to receive communications, you can opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our Services. You will continue to receive these e-mails, if appropriate, even if you unsubscribe from our optional communications.

Certain websites you visit may provide options regarding advertisements you receive. For more information or to opt out of certain online behavioral advertising, please visit http://www.aboutads.info.

Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Services do not currently change the way they operate based upon detection of a Do Not Track or similar signal.

Please note that we cannot control how third-party websites or online services you visit through our Services respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.

You may opt out of our direct telemarketing contacts by requesting us to remove you from our direct telemarketing list. Please note that opting out from our direct telemarketing contacts does not limit us from contacting you for other purposes, including those contacts that are reasonably necessary to provide you with our Services. If you decide to opt out of our direct telemarketing contacts, allow a reasonable time for us to process your request, and do not hesitate to contact us at support@nexahq.com if you encounter any problems with your request. We also comply with the FTC’s National Do Not Call Registry at www.donotcall.gov/register/reg.aspx and related rules.

The accuracy of the information we have about you is very important. Users may update their information at any time on the account registration page. Otherwise, to review or correct your Personally Identifiable Information, you may contact us at support@nexahq.com.

Right to deletion

‍Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

SECURING YOUR INFORMATION

The security of your information is important to Nexa, and we have established reasonable administrative, technical, and physical safeguards designed to protect Personally Identifiable Information against loss, alteration, unauthorized access, theft, misuse or disclosure. Unfortunately, no system can guarantee complete security of your information. As a result, Nexa cannot ensure or warrant the your information, including your Personally Identifiable Information, is secure from unauthorized third parties. Thus, your use of the Services and communication with us about them is at your own risk.

You are responsible for protecting your User ID(s) and password(s) and for the security of information that you transmit to us over the internet.

CHILDREN

Our Services is directed to, and is intended for use only by persons who are 18 years of age or older. We do not knowingly collect information from children under 18. If you are under 18 years of age, you are not permitted to register for an account or otherwise submit any personally identifiable information to us, including your name, address or e-mail address. If we discover that we have collected any personally identifiable information from a child under the age of 18, we will suspend the associated account and remove that information from our database as soon as possible. By registering for an account or submitting any personally identifiable information to us, you represent and warrant that you are 18 years of age or older.

LINKS TO THIRD-PARTY SITES

Our Services may contain links to third-party websites and services, including those of our partners and advertisers. Please note that these websites and services may have their own privacy policies. This Privacy Policy applies to Nexa and our Services only. We do not accept any responsibility or liability for the policies or practices of any third parties. If you chose to access any websites or services linked from our Services, please check the applicable policies before you use or submit any personal data to such website or service.

INTERPRETATION

Your use of our Services may be governed by our Terms and Conditions (located at https://drive.google.com/file/d/12-hvAdgt-NUKPwmwjsfPvcRJenBHzhJg/view) the supplemental terms that govern certain of the features, functionality, tools, content and promotions available on or through the Services. In the event that the provisions of any such agreement that are specific to a particular Website or App differ from or conflict with the provisions of this Privacy Policy, the terms specific to that Website or App will apply.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time to align with changes to our business practices and/or changes to our legal requirements. We will post the updated Privacy Policy on this page (https://www.nexahq.com/privacy-policy), and will indicate that the updates have been made by changing the effective date first written above. We urge you to check back periodically to check whether there have been updates to our Privacy Policy.

Your continued use of the Services or communication with us after the updated Privacy Policy has been posted (or any other indication of your consent) will constitute your acceptance of the updated Privacy Policy.

Please note that we may condition your continued access to our Services on your consent to changes to this Privacy Policy.

CONTACT

If you have questions, comments or requests relating to this Privacy Policy, or would like to authorize us to release your information to a specific third party or rescind a previous request, please e-mail us at support@nexahq.com.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. Your continued use of our Services after the changes constitute your acceptance of the updated policy.

Nexa Company

Name

Sono Technologies, Inc. (DBA Nexa)

Address

13025 10th Ave NW, Seattle, WA 98177

Number

310-634-4653

F-EIN

87-3370928

Type

Delaware C-Corp